Claims Information
After an Accident:
Things are stressful when you have an accident so please try to calm down. If it's an auto accident, please try to follow this guideline:
- Make sure that no one is injured. Move a safe distance from the scene of the accident and seek medical attention for any injuries.
- Call the police to report the accident, no matter how minor the accident.
- Write down names, addresses, telephone numbers and driver’s license numbers from other drivers and witnesses. Make a note of license plate numbers, vehicle identification information (year, make and model) and damage to vehicles.
- Do not admit fault. Do not discuss the accident with anyone except a company representative or the police.
- Report the claim.
Report a Claim
Our goal is to settle your claim as quickly, fairly and accurately as possible to minimize the disruption to your life.
If you’re a Multi-State policyholder and you have a claim (an accident, theft, vandalism or weather damage) please find your claim handling company from the list below and report the claim. You can also report your claim by visiting www.afaclaims.com
| Claims Contact Information | ||
|---|---|---|
| Policy Number Starts With | Company | Contact |
| CNM | Century-National Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| NIC or NMC | Nations Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| TMS | Topa Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| PAC | Pacific Pioneer Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| MSD | Sterling Casualty Insurance Company Claims |
Phone: (949) 851-6362 Fax: (949) 851-9694 |
| WGN | Western General Insurance Company Claims |
Phone: (800) 758-3311 Fax: (562) 865-2800 |
| HSP or HGA | Home State County Mutual Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| TMW or LWA | Topa Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| LWA | Lyndon Southern Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| LAL,LAF,LLF, LLA or LLM | Lyndon Southern Insurance Company Claims |
Phone: (800) 877-0226 Fax: (844) 499-7566 |
| OLA,OLB | Old American Insurance Company Claims |
Phone: (800) 877-0226 Fax: (844) 499-7566 |
| EAA, EAB | Equity Insurance Company Claims |
Phone: (800) 877-0226 Fax: (844) 499-7566 |
| EWA | Equity Insurance Company Claims |
Phone: (800) 299-5709 or (714) 912-2484 Fax: (714) 509-5606 |
| WGW | Western General Insurance Company Claims |
Phone: (800) 446-4269 Fax: (818) 880-9269 URL: https://www.westerngeneral.com/reportaclaim |